1- Enter the module "Customer Satisfaction" from the left sidebar.
2- Click on the "Review Evaluation" button of the process flow.
Note: You can access directly from the notification panel by clicking on it.
3- A list with all the evaluations you have to review will appear, click on the "Details" button in which you want to review.
4- Analyze the information and enter the comments of your review.
5- Select if the evaluation has been approving or failing according to the score by clicking on the corresponding button.