Complaints

How to add clients?
Note: The clients catalog is used for the Customer Satisfaction and Complaint modules. 1- To enter the "Clients Catalog" you must click on &qu...
Sun, 22 Dec, 2019 at 4:36 PM
How to register a complaint?
1- Enter the "Complaints" module from the left sidebar. 2- Click on the "Register Complaint" button of the process flow. 3- Ente...
Sun, 22 Dec, 2019 at 4:37 PM
How to follow up on complaints?
1- Enter the "Complaints" module from the left sidebar. 2- Click on the button "Follow-up to Complaint" of the process flow. Note: ...
Mon, 23 Dec, 2019 at 1:57 PM
How to close the complaints?
1- Enter the "Complaints" module from the left sidebar. 2- Click on the "Review Actions of Complaint" button of the process flow. N...
Sun, 22 Dec, 2019 at 4:39 PM